{"id":5112,"date":"2026-10-19T09:29:52","date_gmt":"2026-10-19T02:29:52","guid":{"rendered":"https:\/\/ve-de-di.com\/restrictive-conditions\/"},"modified":"2026-10-19T09:29:52","modified_gmt":"2026-10-19T02:29:52","slug":"restrictive-conditions","status":"publish","type":"page","link":"https:\/\/ve-de-di.com\/en\/restrictive-conditions\/","title":{"rendered":"RESTRICTIVE CONDITIONS"},"content":{"rendered":"

1. PURPOSE AND SCOPE OF APPLICATION<\/h2>\n

This document publicly discloses the conditions, limits, and restrictions applicable to accessing information, placing orders, making payments, receiving goods, and using services (if any) on the website https:\/\/ve-de-di.com\/<\/a> (the \u201cWebsite<\/strong>\u201d), which is owned and operated by V\u1ec1 \u0110\u1ec3 \u0110i TNHH V\u1ec1 \u0110\u1ec3 \u0110i<\/strong> (\u201cV\u1ec1 \u0110\u1ec3 \u0110i<\/strong>\u201d).<\/p>\n

This document applies to: (i) all customers and consumers transacting on the Website; and (ii) the employees, departments, and service providers of V\u1ec1 \u0110\u1ec3 \u0110i.<\/p>\n

2. TIME LIMITATIONS<\/h2>\n

The Website operates and accepts orders 24\/7<\/strong>, except during periods of upgrade or maintenance that are publicly announced through official notice.<\/p>\n

Limited-edition release events, launches of new items, or services with a specified service period [are announced] on the V\u1ec1 \u0110\u1ec3 \u0110i Website prior to implementation.<\/p>\n

The Customer Care department receives information during its published working hours; any feedback sent outside these hours will be reviewed and responded to on the next business day. Urgent requests relating to product safety, delivery of alcohol to persons under 18 years of age, unauthorized transactions, or data incidents will be handled in accordance with the Procedure for Receiving and Resolving Feedback, Requests, and Complaints.<\/p>\n

3. LIMITATIONS ON GEOGRAPHIC SCOPE<\/h2>\n

V\u1ec1 \u0110\u1ec3 \u0110i\u2019s e-commerce activities are conducted within the scope of the lawful liquor business license issued by the competent state authority;<\/p>\n

V\u1ec1 \u0110\u1ec3 \u0110i may decline to deliver, or may restrict delivery, to: areas outside the scope of its registered license or restricted by law; islands, border areas, and remote or isolated areas without suitable delivery services; addresses that cannot be verified, are unsafe, or do not permit verification of the recipient\u2019s age; areas affected by natural disasters, epidemics, traffic disruption, special control requirements, or force majeure events; or areas where the carrier refuses to accept or transport liquids or fragile goods in accordance with lawful regulations.<\/p>\n

The Website does not currently support delivery outside the territory of Vietnam<\/strong> as of the date this document is issued, unless V\u1ec1 \u0110\u1ec3 \u0110i separately announces otherwise after fully complying with the export, tax, customs, and legal requirements of the destination country.<\/p>\n

4. CONDITIONS AND RESTRICTIONS APPLICABLE TO CUSTOMERS<\/h2>\n

4.1. Age and Capacity to Transact<\/h3>\n
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  1. a.<\/span> Customers entering into transactions must be at least 18 years old<\/strong> and have full civil legal capacity in accordance with current law.<\/li>\n
  2. b.<\/span> Individuals under 18 years of age are not permitted to purchase, receive, or supply V\u1ec1 \u0110\u1ec3 \u0110i\u2019s products; any act of asking another person to purchase on one\u2019s behalf, or of providing false information in order to circumvent the age-control system, is strictly prohibited.<\/li>\n
  3. c.<\/span> Users are responsible for declaring their full name and date of birth in accordance with the Website\u2019s verification mechanism before accessing or looking up information about liquor and beer products.<\/li>\n
  4. d.<\/span> During the ordering process, the customer is responsible for providing complete and accurate information, including full name, delivery address, a non-cash payment method, and other information required by law.<\/li>\n
  5. e.<\/span> Where there is reasonable doubt about the customer\u2019s age or order information, V\u1ec1 \u0110\u1ec3 \u0110i and\/or its authorized carrier has the right to request that the buyer or recipient present valid identification. V\u1ec1 \u0110\u1ec3 \u0110i reserves the right to refuse delivery if the customer refuses to cooperate or fails to prove that he or she is at least 18 years old.<\/li>\n
  6. f.<\/span> V\u1ec1 \u0110\u1ec3 \u0110i undertakes that the collection and processing of age-verification information and delivery information will be carried out to the extent necessary and in compliance with the Personal Data Protection and Privacy Policy publicly posted on V\u1ec1 \u0110\u1ec3 \u0110i\u2019s Website;<\/li>\n<\/ol>\n

    4.4. Purpose of Use and Restricted Conduct<\/h3>\n

    Customers must not:<\/p>\n